Air Cargo
Air Cargo from Expedited Transportation
Any company can deliver to a standard airport. Unfortunately, not every shipment needs delivery to a standard runway. For those deliveries that must go to a remote air strip, or perhaps to an area with little infrastructure, we have small, agile planes.
We also work with the best pilots and an experienced, professional logistics team to ensure the fastest possible delivery. We send deliveries to disaster areas, off-the-grid locations, air strips with short runways and locations with no runways at all.
Our air cargo service is distinguished by our unparalleled access to a variety of different planes, from light-weight short-haul turboprop planes to Boeing 737 and Boeing 747. Our entire network, from the pilots to the customer service representatives are fully trained and highly experienced. We only work with the best, so that when your shipment takes off, you’ll have peace of mind that it will reach its destination.
Air Cargo Overnight Services
When you need your long-distance shipment to be delivered quickly, you need overnight service. We know that shipments sent with this kind of urgency can be stressful. It’s stressful to wonder where your shipment is, if it will reach its destination on time, and whether it’s being properly handled. That’s why we’ve created a single-point of contact system for our customers. Our logistics team will track your shipment from start to end, and throughout the journey, you’ll have access to a representative who can answer your questions, no matter what they are.
Air Cargo, Same Day Air Services and Next Flight Out (NFO) Services
Sometimes overnight isn’t fast enough. Same day air carrier and next flight out services are for those times when your shipment is as urgent as they come. It’s times like this when our professional logistics team with years of experience in the industry can be life-saving. We provide airport to airport transportation for next flight out, or we’ll have a courier pick up and drop off your shipment. That’s one of the things we mean when we say “concierge-like customer service.”
Air Cargo Critical Freight Services
Critical freight services are available when your freight is fragile, time-sensitive and essential for your operations. Our critical freight services are designed for shipments like humanitarian relief, pharmaceuticals and more. We’ve shipped for almost every kind of emergency and urgent situation that businesses like yours have experienced. Our business infrastructure and top-notch organization can handle whatever you can throw our way.
You’ll soon discover that we're different. Where many of our competitors fail, we excel. Our highly efficient shipping practices and full-service customer care distinguishes us from the rest.
Our services include:
- Fastest possible delivery. We will not be outdone by a competitor. Our massive network of highly-capable air cargo planes enable us to deliver your shipment as fast as possible.
- Total convenience. We’ll provide airport-to-airport or even door-to-door service, so you can stay focused on your business, rather than your shipment.
- Delivery and pick up from remote destinations. Our network enables us to deliver to and pick up from remote destinations that many other shipping companies may struggle to reach. We work with the infrastructure provided at your pick-up and drop off points.
- Start-to-finish tracking. We provide a single point of contact throughout the shipment. They’ll know exactly where your shipment is, so you can too. When you call, your single point of contact can provide you with up-to-date information and can answer all your questions at the same time.
- Aircraft optimization. Expedited Transportation chooses the right aircraft to meet your needs. Your fragile, bulky or oversized shipments are all in the right hands and will fly on board the right craft.
- 24/7/365 customer support. Our shipments never stop, so neither does our customer service. There are no holidays or times of day when you will not be able to reach us about your shipment.
Single point of contact customer service is exactly how it sounds: you’ll work with a single representative throughout your shipment. Where other shipping businesses might require you to contact a call center for updates about your shipment, you’ll be able to reach your single point of contact throughout the process.
Your experience with your single point of contact will begin with your first call to place an order. Your representative will listen to your needs, make an assessment based on information you provide and give you an accurate quote. We won’t leave you hanging with questions about fees and turn-around times. Our customer service specialist will give you accurate and definite information to help you decide whether you’d like to proceed with the order.
Your contact will have up to date information about your shipment throughout the trip, and will know the details of your shipment. No longer will you find yourself explaining your story again and again to different people each time. When you call, the person you speak with will have the information necessary to answer your questions and provide the exact location of your shipment.